Refund policy

RETURN POLICY
Our return policy is 14 days from the date you receive your package. Unfortunately, we can't offer refunds or exchanges if 14 days have passed since you received your delivery. Returned items must be unused, in their original packaging and with tags still attached. Items that do not meet these requirements may be refused for a refund.

RETURN SHIPPING
You are responsible for covering the shipping costs for returning your item, and these costs are non-refundable. You can choose any shipping company, but for items over 50 euros, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.
To return your product, send return items to the following address:

RETURN ADRESS:
NO PANIC COFFEE
PANIGLGASSE 18-20
1040 VIENNA
AUSTRIA

REFUNDS
Once we receive and inspect your return, we will notify you via email. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.